Terms & Conditions

Last Updated: October 15, 2025

1. Acceptance of Terms

By accessing and using the Qintoro SPA website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Description

Qintoro SPA provides wellness and spa services including massage therapy, facial treatments, body treatments, and holistic wellness therapies. All services are provided by qualified and licensed professionals.

3. Booking and Appointments

Appointments can be booked through our website, phone, or in person. We require at least 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee of up to 50% of the service cost.

4. Payment Terms

Payment is required at the time of service. We accept major credit cards, debit cards, and cash. Gift certificates must be presented at the time of service and are non-refundable.

5. Health and Safety

Clients must disclose any medical conditions, allergies, or health concerns that may affect treatment. Qintoro SPA reserves the right to refuse service if we believe a treatment may be contraindicated for your health.

6. Client Conduct

We expect all clients to treat our staff with respect and courtesy. Inappropriate behavior, harassment, or disrespect will not be tolerated and may result in termination of service without refund.

7. Limitation of Liability

While we take every precaution to ensure your safety and comfort, Qintoro SPA is not liable for any injury or adverse reaction that may occur during or after treatment, provided our therapists have followed proper protocols and you have provided accurate health information.

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Qintoro SPA and protected by Canadian and international copyright laws.

9. Privacy

We collect and process personal information in accordance with our Privacy Policy. By using our services, you consent to such processing and warrant that all data provided by you is accurate.

10. Google Ads Compliance

This website and our business operations comply with Google Ads policies. We do not make misleading health claims, guarantee specific results, or engage in prohibited advertising practices. All service descriptions are accurate representations of what we offer.

11. Modifications to Terms

Qintoro SPA reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of modified terms.

12. Governing Law

These Terms and Conditions are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Toronto, Ontario.

13. Contact Information

For questions about these Terms and Conditions, please contact us at:
Email: [email protected]
Phone: +1 613-922-9712
Address: 2 Bloor Street East, Suite 3500, Toronto, ON M4W 1A8